Shipping & Returns

Shipping

Orders are processed within 4-7 days (does not include weekends) from when it is placed. Once shipped, you can expect your order in 2-5 days via USPS or UPS. Purchases $50+ are eligible for free shipping and purchases under $50 have a $3.95 shipping fee. We currently only offer shipping within the United States.

Returns and Exchanges

We want you to be 100% satisfied with your purchase! You have 30 days from the date you receive your order to receive a full refund (minus any original shipping costs) or to exchange a product for another item. We accept gently used and unopened products. To initiate a return or exchange, send an email to ruhe@ruhewell.com with your name, order number and the item(s) you would like to return or exchange. Package your item(s) securely to avoid any breakage in transit. A $3.95 shipping fee will be deducted from your refund.

We are available to help with returns and exchanges, or to answer any questions Monday through Friday from 8 a.m. - 6 p.m. EST. Email us at ruhe@ruhewell.com.